Welcome to the Disability Insurance Attorney Blog

Welcome to our disability insurance claims attorney blog with free legal information written by New York City attorney, Craig Delsack.  We handle cases from all states (although, most insurance companies are here in New York).  We continuously add content, so please check back often.  Of course, if you can’t find your answer here, you can visit our site at www.nyccounsel.com or CALL US at (212) 688-8944 for a free initial telephone consultation.

If you are uncertain how to go about filing for disability benefits or you believe you were wrongly denied benefits, you need to act swiftly as that time is of the essence.  You should contact a disability insurance lawyer if you have any questions.  It is prudent to consult a lawyer as early as possible BEFORE you apply for disability insurance.  Disability benefit application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.

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Disability Claim Denial

Insurance companies make the same excuses as to why policyholder’s disability insurance claims are denied.  Excuses listed in a denial of benefits letters can include, among other excuses:

  • failure to provide the insurance company with documentation on time;
  • the insured employee’s job was sedentary and he or she is not disabled enough to prevent him or her from performing sedentary work;
  • failure to provide the insurance company with medical reports;
  • the policyholder’s doctor agrees with the insurance company that there is no disability;
  • the policyholder’s condition or ailment is not a covered disability;
  • the claimed ailment or pain is not severe enough to prevent the employee from working;
  • failure to provide the insurance company with evidence in support of total disability; and
  • the employee is no longer disabled.

It is in the disability insurance companies’ interest to refuse benefits to policyholders.  If a disability insurance company uses non-legitimate reasons to deny claims, this can amount to bad faith – basically a breach of the insurance contract.  The disability insurance company has a duty to the employee to examine claims in good faith and use “fair dealing” in its evaluation of the disability claim.

If your insurance company has denied your claim or if you have any questions about your denial of benefits letter, you should consult a disability insurance lawyer as soon as possible because you have a limited time period in which to respond.

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Beware of Disability Insurance Trap ⎯ Asking You to Enroll in Rehabilitation

A disability insurance company can minimize the disability benefits by having the insured enroll in a rehabilitation program. This is a trap because if the employee is well enough to join a rehab program, then the insurance company may prove that the employee is able to work and thus not disabled.

Before you agree to anything (in writing or even over the phone), you should consult with a disability insurance claims lawyer.

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What should I do if I am offered a Lump Sum Settlement?

When an insurer offers you a lump sum settlement, they will require you to sign a release of all of your legal rights under the plan or disability insurance policy. Before you sign anything, you should consult with a disability insurance claims lawyer to evaluate whether you are being made a fair settlement offer.

As you are probably aware, lump sum settlement offers are generally significantly less than what you would receive as the “present value” of your monthly benefits (this is an amount that you would invest today to pay you a stream of monthly benefits equal to what would have ordinarily been paid as disability benefits under the plan or disability insurance policy). An insurer only offers a lump sum settlement because it is cheaper than what it would have to pay as disability benefits under the policy. The advantage to your accepting a lump sum benefit is that you get immediate access to the cash and you don’t expose yourself to monitoring and periodic physical exams to see if you remain disabled to continue receiving disability benefits.

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What are the Steps to Take if I Receive a Denial of Disability Benefits? Can I Appeal to Overturn the Decision?

Consider consulting with a disability insurance benefits attorney as the first step in process. You need to determine whether your denial of benefits letter satisfies the ERISA requirements (see “What are my Rights in an ERISA Administrative Appeal Process”). If the denial of benefits letter is deficient, your disability insurance attorney needs to send a written complaint to the plan or insurance company. You need to act swiftly as that time is of the essence ⎯ pay attention to the date that an appeal must be submitted to the plan or insurance company (usually it is within 180 days). Courts generally will strictly enforce plan deadlines, so it is imperative you make a timely appeal.

What should I send with my appeal for denial of disability benefits? Sometimes a denial of benefits letter will state that a doctor for the plan or insurance company reviewed your medical records. If so, you are entitled to be provided with the doctor’s report and/or any other information, guideline, rule or protocol that the plan or insurance company relied on in determining the denial of benefits ⎯ so you need to request these in your written complaint. You should always request a copy of your disability plan and/or disability insurance policy.

Your disability insurance lawyer will likely want to get an opinion from your physician as well. Your doctor should review the denial of benefits letter and provide you with a letter addressing each concern raised in the denial of disability benefits letter. Try to see your doctor as soon as you receive the denial of disability benefits letter. As mentioned in “Can a Disability Insurance Company Require a Physical Examination?,” if you brought a friend or spouse to the examination (preferably, a hired nurse), you should have a written statement from your witness setting forth his or her observations on why the exam was cursory or insufficient (and hopefully you had already complained in writing to the insurance company about the examination).

You need to gather all medical evidence that supports your claim for disability benefits and that address each of the concerns raised in the denial of benefits letter (including, among other things, notes from your doctor’s office visits , other medical records, and professional medical literature).

If you are uncertain how to go about responding to a denial of benefits letter, you should contact a disability insurance lawyer ⎯ you need to act swiftly as that time is of the essence.

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What are my Rights in an ERISA Administrative Appeal Process?

Under ERISA, an employee is entitled to a full and fair review of its disability insurance claim. When disability insurance benefits are denied, the employee must be provided the following specifics in a written letter:

  1. The reason for the denial;
  2. The insurance or plan clauses on which the disability insurance denial is based;
  3. A request for, accompanied by an explanation of why, additional material and information is needed by the insurance company in order for it to pay the disability claim;
  4. The disability insurance plan’s review procedures and the applicable time limits for such procedures; and
  5. Any specific guideline, rule, protocol, or similar criteria relied upon by the insurance company in its making the denial of disability insurance claim. You are entitled to a copy of these rules upon request for free.

Failure by the plan to provide any of the above items in your denial of benefits letter is a violation of your rights under ERISA! If you have any questions about your denial of benefits letter, you should consult a disability insurance lawyer as soon as possible because you have a limited time period in which to respond.

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What do I do if the Insurance Company Denies My Disability Insurance Claim?

Under ERISA, you have the right to appeal a denial of employer provided disability benefits. You must go through the administrative appeals process before you are entitled to go to court. The appeals process is very important for a number of reasons. It is recommended that you consult and be represented by a disability insurance attorney during this process. You want to create the proper record at this point to build a strong case in the event the appeal does not result in a reversal of the disability claim denial. Of course, there is always a possibility that the disability insurance claim denial may be reversed. If you fail to create a good record during this process, it may severely impact your case in any future lawsuit.

You should contact a disability insurance lawyer if you have any questions.  It is prudent to consult a lawyer as early as possible BEFORE you respond to any denial of benefits letter regarding a disability insurance claim.

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Can a Disability Insurance Company Require a Physical Examination?

Most disability insurance policies grant the insurance company the right to require you to submit to a physical examination (unless they are sending you on repeated examinations). If you do not go, the insurance company will probably terminate your benefits for your failure to cooperate.  You should consider taking the following steps before submitting to a physical exam or going to a physical examination.

  1. Consider consulting with a disability insurance benefits attorney as the first step in process. Remember, you are bound by whatever you say in your application and what the doctors say in their letters once they are submitted, so you want to make sure everything is submitted completely, carefully and truthfully. It is prudent to consult an attorney as early as possible. Disability insurance benefit application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These insurance forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.
  2. Obtain from your local library or from reputable internet sources, like www.webmd.com, information about your illness and how it can be disabling (especially if if you have a rare illness).
  3. Research the reputation and credentials of the doctor. Perhaps get a referral from your primary care physician – ask if he or she knows of the doctor. Research the doctor on reputable internet sites. Questions to consider: is the doctor affiliated with a reputable hospital, has he or she published any papers, is the doctor trained in the specialty of your ailment?
  4. If you suspect an issue with the doctor’s credentials or specialty, you need to notify the insurer setting forth your concerns before the examination. Setting up a paper trail is important in the event you need to challenge the doctor’s report if it is unfavorable to your position.
  5. If possible, bring a friend or spouse to the examination – do not go alone. The best person to take would be a hired nurse so he or she can observe the examination (ask your doctor or contact your local visiting nurse association). Again, having a witness observe the scope and detail of the examination could important in the event you need to challenge the doctor’s report if it is unfavorable to your position.  If the examination turns out to be to brief or even cursory, promptly after the exam, you should have your witness provide you with a written statement setting forth his or her observations. You should also complain in writing to the insurance company about the examination.

If you are uncertain how to go about filing for disability benefits or are unsure about the physical exam process, you need to act swiftly as that time is of the essence.  You should contact a disability insurance claims lawyer if you have any questions.  It is prudent to consult a disability insurance attorney as early as possible.

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What are the Steps to Take to Apply for Disability Insurance Benefits?

1. Consider consulting with a disability insurance benefits attorney as the first step in process. Remember, you are bound by whatever you say in your insurance claim application and what the doctors say in their letters once they are submitted, so you want to make sure everything is submitted completely, carefully and truthfully.  It is prudent to consult a disability insurance claim attorney as early as possible. Disability benefit insurance application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.

2. In addition to the form that your medical doctors complete, it is advisable to have them write a narrative report describing your disability. Your doctor should address the following:

  • your relevant medical history;
  • confirm your diagnosis;
  • explain your disease or injury;
  • give an opinion as to whether you are totally disabled (this should be tied into how total disability is defined in your plan, i.e. your job or any job);
  • explain why you cannot do your job and how your specific symptoms prevent work;
  • cite objective evidence in support of disability (test results, X-Ray, MRI’s, etc); and of course,
  • a statement of your prognosis.

3.  Obtain from your local library or from reputable internet sources, like www.webmd.com, information about your illness and how it can be disabling (especially if if you have a rare illness). Insurance companies don’t necessarily know details of each type of illness. It helps to educate the insurance company. Articles written by prestigious doctors and institutions can be helpful.

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Beware of Disability Insurance Policy Traps When Applying for Disability Insurance Benefits

As noted in the prior post, “How Do I Apply For Disability Insurance Benefits?”, you need to familiarize yourself with your employer’s disability insurance plan document and the SPD of the plan. The following definitions are very important, and if you are not careful when making your disability insurance claim, you could shoot yourself in the foot (no pun intended).  Of course, if you have any questions, you should consult with a disability insurance attorney.

Definition of “Disability” – To be eligible for benefits, you must be totally disabled within the meaning of the definition in the plan. Common definitions are: “Own Occupation,” “Any Occupation by Reason of Education,” “Training and Experience,” and perhaps some combination definition. The definition is extremely important in determining the value of the benefit award.

  • “Own Occupation” Definition – This, from an employee perspective, is the best definition. Under this definition an employee is deemed “totally disabled” if he or she is unable to perform the material duties of his or her “own” or “regular” occupation. This means his or her occupation as performed in his or her local economy, it does not mean your his or her job at his or her company. Thus, it must be shown that your symptoms prevent you from performing your occupation as it would be commonly performed at not only your employer, but at any other similar employer.
  • “Any Occupation by Education, Training and Experience” Definition – under this definition an employee is deemed “totally disabled” if he or she is unable to perform the material duties of any occupation to which he or she is qualified by reason of education, training or experience. To satisfy this definition, the employee has to show not only that he or she cannot do his or her regular job, but that he or she cannot do any other job to which he or she is qualified. This threshold is harder to satisfy than the “Own Occupation” definition because the employee must show that it cannot perform any other jobs for which he or she is qualified before the employee is deemed disabled.
  • Combination Definition – Generally, most disability insurance policies today use a combination “hybrid” definition that changes after two years. For instance, during the first two years following disability, the employee will be considered totally disabled if he or she is unable to perform the material duties of his or her “own” or “regular” occupation. Following this two year period, the definition of disability usually changes to to a definition of that of “Any Occupation by Education, Training and Experience” (which means the employee’s claim will be re-reviewed by the insurance company after 2 years, and the employee will be required to submit proof to overcome the new threshold in order to continue receiving benefits).

Time limits set forth in the disability plans must be strictly followed. Check your disability benefit policy and SPD carefully to see when a “Notice of Claim” and a “Proof of Claim” must be submitted. There are also time limits within which an internal appeal has to be submitted in the event disability benefits are denied (generally, most plans permit only 180 days to submit an appeal, so if you receive a denial of benefits, you must act quickly). Lastly, your disability benefit plan will more than likely set forth a time limit as to when a lawsuit must be filed.

Elimination Periods. Generally, your long term disability plans sets forth an elimination period (the waiting period before an employee is eligible for benefits under the plan). For the most part, an elimination period is either 90 or 180 days, which means that if an employee becomes disabled on March 1, he or she would become eligible for disability benefits only 90 (or 180, as the case may be) days later, provided he or she remains disabled. Note, that in most cases, if the employee recovers benefits due to his or her disability during the elimination period, the employee will not be eligible for any benefits under the long term disability insurance plan.

Offset Provisions. Most disability plans provide for offsets for certain “other income,” Which means that any awarded monthly benefit will be reduced by the employee’s other income (such as social security disability income benefits, workers compensation benefits, retirement benefits, money received from a third-party lawsuit, benefits paid under a personal insurance policy, and income earned while disabled from your job). Many disability insurance insurers require a disabled employee to apply for these other benefits.

Mental and Nervous Limitations. Many disability plans impose a 2-year limitation on benefits for mental and nervous disorder disability (which means that the benefits end after 2 years even if you remain totally disabled). It is in the disability insurer’s interest to characterize your otherwise physical disability as a mental and nervous disability (for instance, an insurer will try to characterize the symptoms of Chronic Fatigue Syndrome (a physical disability) as the symptoms of depression (a mental disability). You and your disability insurance benefits lawyer should beware of this trap. If you are physically disabled and are also depressed as a result of being disabled, you need to make sure your doctor clearly indicates so in his diagnosis and any letters that you are depressed secondarily and as a result of your physical disability. The insurer will likely impose the 2-year limitation on your benefits if your depression is listed merely as a second reason for your disability, instead of as a result of your disability.

Partial Disability. Even if you are only only partially disabled, your disability plan may provide benefits. In most cases, a plan might consider you partially disabled if you can do your job on a part-time basis or if you can work at a full-time job (other than your own) at less pay (benefits are calculated on a formula, but always less than if you were totally disabled).

If you are uncertain how to go about filing for disability benefits or you believe you were wrongly denied benefits, you need to act swiftly as that time is of the essence.  You should contact a disability insurance claims attorney if you have any questions.  It is prudent to consult a lawyer as early as possible. Disability benefit application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.

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How Do I Apply For Disability Insurance Benefits?

Briefly, these are the steps you should take before applying for disability insurance benefits – you should review materials that can be obtained from your employer. These may include:

  • Your employee handbook which summarizes the disability insurance benefits (if any) provided by your employer and how to apply for them.
  • The disability plan document (usually an insurance policy) sets forth your rights and obligations for disability benefits.
  • The summary plan description (“SPD”) which summarizes your rights and also specifies information concerning the administration of the disability benefits plan (like the amount and duration of benefits, waiting periods, application deadlines, limitations on coverage, the type of proof required, and the definition of what a “disability” is for purposes of eligibility). By law the plan administrator must provide these to you within 30 days of your written request..
  • Copies of all relevant application forms. These need to be reviewed and completed carefully. Incomplete or misleading answers could result in a denial of the claim or delay in obtaining benefits. Feel free to add additional pages to the application – incomplete information (like failing to list all of your symptoms) will benefit the insurance company.

Consult Your Doctors. In order to apply for disability insurance benefits, you have to establish that you are disabled. Your disability plan will require your doctor to complete forms and will ask their opinion as to whether you are disabled. Get copies of all of your medical records (including physician treatment notes, hospital records, and test results (blood tests, X-Rays, MRI’s, CAT scans, etc.). This way you are sure to have all of the documents that support your disability claim.

You should consider consulting first with a disability insurance lawyer, and when you do, you should bring copies of all of your medical records and your disability insurance application forms, before you file for benefits.  It is prudent to consult an attorney as early as possible. Disability benefit application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These insurance forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.

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How Can I Get Disability Insurance Benefits?

Employees in most states have many disability insurance benefits available to them.  You should research all available insurance benefits prior to your going out on disability.  Disability benefits in your state generally include your state’s workers compensation, state mandated short term disability insurance benefits, social security disability benefits, employer provided short term and long term disability insurance benefits, and disability benefits that you may have purchased on your own.   Many of these insurance benefits have deadlines that must be met for eligibility purposes – so generally time is of the essence and you need to be pro-active in applying for them.

If you have questions, you should first call a disability insurance benefits attorney to discuss the best way to obtain maximum insurance benefits available to you.  It is prudent to consult an attorney as early as possible. Disability benefit application forms are drafted in favor and for the benefit of the insurance company, not the employee applicant. These insurance forms often contain landmines for unwary. Employee’s answers that are not carefully crafted, can ruin the entire disability benefit claim. Professional help is highly recommended.

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